Privacy & Data Use Policy – Satnam Vision Factory
Your trust matters to us. This section explains how your information is handled when you interact with our website or place an order.
What Information Is Collected
When you use our services, certain details may be required to complete your order smoothly. These may include:
• Basic contact details such as name and phone number
• Delivery address for order fulfilment
• Email address (if provided)
• Prescription details for customized lenses
• System-related data like device type, IP address, and site activity
Why This Information Is Needed
We use your details only for necessary business operations, such as:
• Accepting and processing your orders
• Arranging delivery through logistics partners
• Sending order-related updates and notifications
• Responding to customer queries
• Improving website performance and user experience
Communication Preference
From time to time, we may share product updates or offers.
If you prefer not to receive such messages, you can stop them anytime by:
• Using the unsubscribe option
• Replying with “STOP”
• Contacting our support team
*How Your Data Is Handled
We take reasonable steps to keep your information protected.
• Your data is not sold or rented
• Information is shared only when required to complete your order
(for example: courier services or payment providers)
*Use of Cookies
Our website may use cookies or similar tools to understand visitor behavior and improve functionality.
You have the option to disable cookies through your browser settings if you prefer.
*External Services
To run our operations efficiently, we rely on trusted service providers for:
• Payment processing
• Delivery and shipping
• Website analytics and marketing
These services are given limited access only to perform their specific tasks.
*Your Control Over Your Data
You can reach out to us anytime if you wish to:
• Review the information we hold about you
• Update or correct your details
• Request removal of your data
• Opt out of marketing communication
*Changes to This Policy
This policy may be revised when required. Any updates will be reflected on this page.
*Acceptance
By continuing to use our website, you agree to the terms outlined above.
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